Mark Freemott’s 24-year rise up the corporate ladder at KemperSports mirrors the success of the Northbrook, Ill., company that builds, owns, leases and manages golf courses, resorts, athletic clubs and lodging venues across the U.S. and Caribbean.
Freemott, recently named executive vice president for KemperSports, joined the company as an intern in 1997. Since then, he has held nearly every position within the golf management business, including roles as banquet manager, food and beverage director, director of hotel operations and general manager across multiple KemperSports-managed properties.
In his newest role, Freemott will continue to oversee the teams supporting KemperSports’ destination resort portfolio, which includes Bandon Dunes and Sand Valley, and KemperSports’ owned club portfolio.
“Steady, deliberate growth has always been our company growth model,’’ Freemott said. “My career path has followed a similar trajectory, moving along with our company as we have grown in each category of the business.
“In 1997, I was all over the board. I was interested in owning a restaurant or becoming a GM of a hotel/resort. But I knew that I liked hospitality because the goal of the industry was to make people happy and create memorable experiences. I knew that I wanted to pursue a career that brought joy and pleasure to people’s lives.’’
Freemott joined the KemperSports corporate team as vice president in 2016. In 2029 he was promoted to senior vice president. In that role Freemott helped expand KemperSports’ hospitality and lodging capabilities to record numbers. Freemott was instrumental in the launch of Sand Valley in central Wisconsin in 2017, on behalf of co-owners Michael and Chris Keiser, and has built a reputation for delivering exceptional results for KemperSports and its clients through his work with Bandon Dunes Golf Resort in Bandon, Ore., The Glen Club (Glenview, Ill.)and The Governors Club in Brentwood, Tenn.
“My experience during the past 20 years has taught me a lot about managing people, business processes, stress, the customer journey and client management,’’ Freemott said. “Most importantly, success comes down to people – I’m passionate about creating great teams and a superior work environment.
“KemperSports will continue to put our clients (courses) and customers first. We treat them as if they are guests in our living rooms – one customer at a time – service each one as best as we can and create memorable experiences along the way. We will also continue to be staffer centric in all that we do. We are in the people business and must keep that front of mind at all the times.’’
What can Freemott’s success – from intern to executive – teach young people wanting careers in the golf industry?
“Patience is very important,’’ he said. “Success does not come overnight. As a young person, you always want it sooner than you are ready. Breadth and depth of experience is critical for success – both take time and extreme focus.’’
Feature Photo: Bandon Dunes Golf Resort
Photo Credits: KemperSports