Novotel Miami Brickell has re-opened its doors to guests and visitors. This includes guest services and food and beverage venues with limited service and Vista Rooftop Pool.
“The hotel’s top priority remains the safety, care and wellbeing of our Novotel Miami Brickell family. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are,” said Claudia Di Gino, Novotel Miami Brickell’s general manager. “Today, this means keeping our guests and employees safe by preventing the spread of COVID-19 – partnering with top experts to implement new standards of safety and enhanced operational protocols and procedures which are among the most stringent in the hospitality industry.”
At each touchpoint along the guest journey through Novotel Miami Brickell, Di Gino said extensive measures are being taken to protect guests and employees, including physical distancing; mandatory screening for all guests and employees, which might include a temperature check; face coverings mandated for all employees and guests in all indoor public spaces; 48 hour “resting period” for soft goods (i.e. pillows & duvets) between guest stays; increased frequency of cleaning & disinfecting, with a focus on high-touch points; and continued use of EPA registered disinfecting chemicals, proven effective in preventing the transmission of COVID-19.
Hands-on training for all employees, a dedicated on-property rollout committee and a formal audit program, validated under the global ALLSAFE Cleanliness label, Di Gino said, ensure initial and continued compliance.
“As we welcome our friends, family and community back to Novotel Miami Brickell, please be assured that we are looking ahead, through and past the COVID-19 pandemic, to ensure that our valued guests and employees will always be looked after with the highest degree of safety, care and comfort,” she said
Photo Credit: Novotel Miami