Hyatt Regency Grand Reserve Puerto Rico giving back to local grocery store heroes

The luxury Hyatt Regency Grand Reserve Puerto Rico is offering hundreds of complimentary two-night stays to Puerto Rico’s essential grocery and drugstore workers to recognize their hard work serving their communities during the fight against COVID-19. The resort, which recently completed a multi-million renovation, re-opened earlier this month.

Located on 72 acres of tropical gardens in Rio Grande, the resort will be gifting 300 all-inclusive complimentary two-night stays. The certificates include a garden view room with breakfast and dinner for two, as well as complimentary parking.

The resort worked with all the major grocery and drugstore chains on the island, 16 in total, to hand-select a number of their frontline employees to honor with the summer staycation. The program will run through the summer.

“We want to recognize our overlooked grocery and drugstore workers who have gone above and beyond to serve our community – working long hours and risking their lives during this pandemic to get food and supplies to people who depend on it; They are our heroes,” said Rich Cortese, Ambridge Hospitality senior vice president of development and operations for Hyatt Regency Grand Reserve Puerto Rico and all Hyatt Caribbean Properties. “We hope this initiative not only offers a light at the end of the tunnel for these hardworking essential workers, but also signals the resilience of the Puerto Rico hospitality industry, which will come back stronger than ever once the pandemic is over.”

While the property remained opened for displaced travelers and frontline workers, Cortese said the three-month shutdown allowed the resort to establish enhanced sanitation procedures and protocols, including mandatory entry temperature checks, touchless check-in and check-out via the Hyatt App.

The new protocols include UV light purifying air conditioning units, which are installed in each and every one of its 579- bungalow-style rooms. Meeting spaces and restaurants are also undergoing upgrades to include the UV light AC units.

Framed against the backdrop of the island’s famed El Yunque National Forest, the property’s amenities are now accessible to guests at limited capacity, including Puerto Rico’s largest lagoon-style pool, a private beach and two Tom Kite-designed golf courses. Its five on-site restaurants and eateries will be opening in phases. The onsite rental car company, Avis, will also be available to guests who prefer to avoid shared group travel to nearby attractions, such as such as El Yunque, Old San Juan, El Morro Castle, and Bio Bay Fajardo.

Photo Credit. Hyatt Regency Grand Reserve Puerto Rico


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